Privacy Policy
Effective: June 11th 2026
North Country Fence Co. (“we”, “our”, or “us”) respects your privacy and is committed to protecting the information you share with us through our website.
This Privacy Policy explains how we collect, use, and protect your information when you visit northcountryfenceco.com.
Information We Collect
We may collect personal information that you voluntarily provide through our website’s contact forms or other communications with us. This may include:
- First and last name
- Email address
- Phone number
- Property address
- City, state, and ZIP code
- Project details or questions you submit
We only collect information necessary to respond to inquiries, provide estimates, or communicate regarding our services.
How We Use Your Information
We use the information you provide to:
- Respond to inquiries and requests
- Provide project estimates
- Communicate about services or scheduling
- Improve our website and customer experience
Your information is used solely for business communication related to our services.
Communication & Consent
By providing your phone number—either through our website, by phone, by email, or during an on-site estimate—you consent to receive communications from North Country Fence Co. regarding your inquiry, estimate, project, scheduling, customer service, and other matters directly related to the services you have requested.
This may include phone calls, text messages, estimate notifications, invoice notifications, appointment reminders, payment reminders, project updates, and other service-related communications.
If you provide a mobile phone number, North Country Fence Co. may use third-party business platforms, including QuickBooks, to deliver estimates, invoices, payment reminders, and project-related notifications via text message. By providing your phone number for project communication purposes, you consent to receiving these transactional and service-related messages.
We do not send marketing or promotional text messages. Message frequency varies based on project activity. Standard message and data rates may apply depending on your mobile carrier.
You may opt out of non-essential text communications at any time by replying STOP, notifying us directly, or contacting us using the information provided below. Opting out of text messaging may limit our ability to receive or provide certain project-related updates electronically.
Information Sharing
North Country Fence Co. does not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may only be shared when necessary to:
- Comply with legal obligations
- Protect the security of our website or business
- Respond to lawful requests from authorities
Data Retention & Storage
Website Submissions: Data submitted via the contact form is stored securely in our website database for a period of 6 months, after which it is permanently purged.
Professional Records: Because we use Google Workspace (Gmail) and QuickBooks for business operations, your email inquiries and project details are retained within those secure platforms for the duration of our business relationship and as required for tax or accounting purposes.
Website Analytics
We may use analytics services such as Google Analytics, Cloudflare Web Analytics, or similar tools to understand how visitors use our website and to improve our services.
These tools may collect non-identifying information such as browser type, device type, pages visited, referring websites, approximate geographic location, and general website usage patterns.
This information is used solely to improve the performance, functionality, and user experience of our website and does not personally identify individual visitors.
Our website may also use cookies and similar technologies to improve website functionality, analyze traffic, remember user preferences, and enhance the overall user experience.
Cookies are small data files stored on your device that help websites operate more efficiently and provide useful information about how visitors interact with the site. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
This information is used solely to improve the performance, functionality, and user experience of our website and does not personally identify individual visitors.
Data Security
We use industry-standard security measures to protect your information. Our website utilizes SSL encryption (HTTPS) for all data transmission and is protected by a cloud-based firewall to prevent unauthorized access. We limit server access to only necessary ports and services to maintain a secure environment for your data. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that personal information has been submitted by a child under 13, we will take reasonable steps to remove that information from our records.
Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those external websites.
Your Privacy Choices
North Country Fence Co. reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have submitted information through our website and would like it updated or removed, you may contact us and we will make reasonable efforts to accommodate your request. To have data removed please contact [email protected]
For more information about online privacy practices, visit the Federal Trade Commission privacy guide.
