Privacy Policy

North Country Fence Co. (“we”, “our”, or “us”) respects your privacy and is committed to protecting the information you share with us through our website.

This Privacy Policy explains how we collect, use, and protect your information when you visit northcountryfenceco.com.

Information We Collect

We may collect personal information that you voluntarily provide through our website’s contact forms or other communications with us. This may include:

• First and last name
• Email address
• Phone number
• Property address
• City, state, and ZIP code
• Project details or questions you submit

We only collect information necessary to respond to inquiries, provide estimates, or communicate regarding our services.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and requests
• Provide project estimates
• Communicate about services or scheduling
• Improve our website and customer experience

Your information is used solely for business communication related to our services.

Communication & Consent

By providing your phone number—either through the contact form or verbally during an on-site estimate—you consent to receive communications from North Country Fence Co regarding your project. This includes calls or text messages for scheduling and status updates. As these are standard business phone lines, you may opt-out of text communications at any time by simply notifying us or replying with a request to stop.

Information Sharing

North Country Fence Co. does not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may only be shared when necessary to:

• Comply with legal obligations
• Protect the security of our website or business
• Respond to lawful requests from authorities

Data Retention & Storage

Website Submissions: Data submitted via the contact form is stored securely in our website database for a period of 6 months, after which it is permanently purged.

Professional Records: Because we use Google Workspace (Gmail) and QuickBooks for business operations, your email inquiries and project details are retained within those secure platforms for the duration of our business relationship and as required for tax or accounting purposes.

Website Analytics

Our website may use basic analytics tools to understand how visitors use the site. These tools may collect non-identifying information such as browser type, pages visited, and general location.

This information helps us improve our website and services.

Data Security

We use industry-standard security measures to protect your information. Our website utilizes SSL encryption (HTTPS) for all data transmission and is protected by a cloud-based firewall to prevent unauthorized access. We limit server access to only necessary ports and services to maintain a secure environment for your data. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those external websites.

Your Privacy Choices

If you have submitted information through our website and would like it updated or removed, you may contact us and we will make reasonable efforts to accommodate your request. To have data removed please contact [email protected]

For more information about online privacy practices, visit the Federal Trade Commission privacy guide.